Tag Archives: care tips for innkeepers

Unique tips and information that can be utilized by innkeepers to provide an exceptional guest experience.

How to Prepare Your Bed and Breakfast for Holiday Guests

Dinner table preparations for Thanksgiving with greeting

We all know Thanksgiving is a busy travel time, but this year’s Thanksgiving might be the busiest ever.

The federal Transportation Security Administration says it expects to screen nearly 3 million people a day in the stretch between November 16 and November 25. That’s to say nothing of all the people who will travel by car this holiday and that can translate to a busy time for your bed and breakfast. It might be a stressful few weeks, but it’s also an ideal time to impress your guests and keep them coming back. Continue reading

Which Hotel Amenities Matter Most to Guests?

Luxury hotel room

The next time you’re visiting New York, check into the Ty Warner Penthouse at the Four Seasons Hotel.

Guests in this suite can enjoy a 360-degree view of the Manhattan skyline, and sleep in a king-sized bed that features a 22-karat gold bedspread.

Of course, this all assumes you have $50,000 to spend for a single night’s stay. Continue reading

What Are the Standard Blanket Sizes?

Eiffel Quilted Blanket

There are fewer things more comforting than a blanket.

Charles Schulz didn’t just invent the idea of a security blanket – excuse the pun – out of whole cloth with Linus in the Peanuts cartoons. Children have long turned to blankets to provide a sense of well-being.

And while we may outgrow our need to keep our blankets – or teddy bears or whatever comfort objects we trusted – our need to sleep with a warm, comfortable blanket never goes away. Continue reading

How to Wash a Blanket

woman curled up in blanket at beach house

The nights are cold by the ocean, even in the summertime. Your guests have been strolling along the beach, chilled by the salt air at their backs.

As they walk back to your place, the thought of nestling themselves under a soft thick blanket initiates the warming process in their mind.

Whether you run a bed and breakfast in the mountains or the seaside resort we described above, your guests will appreciate coming home to blankets that are warm, comfortable…and clean.

With that in mind, we’ve put together this guide on how to wash a blanket.

Continue reading

Innkeeper Tips: How to Clean a Mattress

Stearns and Foster Airedale Mattress

Mattress care, especially cleaning them, is a critical part of business for hotels, inns, and B&Bs.

Think about all the wear and tear your own mattress goes through, and then multiply that by the number of people sleeping at your establishment on a given week.

Here are some tips on how to clean a mattress, so that you – and your guests – can sleep better at night. Continue reading

The Best Way to Care for Your Bathrobes

Bathrobes on hangers in closet

You’re fresh from the shower and not ready to get dressed again. At moments like this, there’s nothing quite like the feeling of slipping into a warm, fluffy bathrobe.

Your guests feel the same way, which is why bathrobes have long been a crucial part of good hotel service. But like anything in your establishment that provides guests with comfort, robes require proper care. In this blog post, we’ll look at some of the essentials of care for bathrobes. Continue reading

How to Wash Pillows

Woman sleepingo n nice clean pillow

The pillow is the cornerstone of the most important thing you can offer guests: A good night’s sleep. According to a survey by the National Sleep Foundation, 91 percent of all participants listed a pillow as the most important part of getting a proper night’s rest.

And a comfortable pillow is a well-cared-for pillow. That’s why we’re going to devote this week’s blog post to proper pillow procedure: how to clean pillows, particularly how to wash down pillows. And can you wash memory foam pillows?

Continue reading

Improve ROI by Personalizing Your Guests’ Experience

Family Checking In At Hotel Reception Smiling

It’s nice to be on a first name basis with a business.

While being addressed as “Mr.” or “Ms.” is a sign of respect, it can also feel like you’re being summoned to the principal’s office.

Your hotel guests likely feel the same way. They enjoy personalized service, whether they’re staying in a hotel or talking to their cable company. Continue reading

Why Are Hotel Mattresses So Comfortable?

Cheerful young couple sleeping in a comfortable bed in an hotel room in the morning. The sunlight is coming in the room.

“If you ask me to recommend my favourite hotels in Saigon, Santa Barbara and Barcelona,” says Sarah Nicholson of the Australian travel website Escape, “I will rattle off three properties with great beds.”

These were all luxury properties with top-of-the-line amenities, but Nicholson hits on a very important point here: a hotel is only as good as its beds.

Continue reading

Recycling Hotel Mattresses: Save The Environment, Cut Costs

Modern bedroom interior in the evening

Any decent hotel knows that mattresses aren’t forever. They need to be replaced on a consistent basis to offer guests a comfortable stay.

But what do hoteliers do with those old mattresses? A lot of them end up at the dump. According to the Mattress Recycling Council, more than 50,000 mattresses are dropped off at landfills every day. Continue reading