The pillow is the cornerstone of the most important thing you can offer guests: A good night’s sleep. According to a survey by the National Sleep Foundation, 91 percent of all participants listed a pillow as the most important part of getting a proper night’s rest.
And a comfortable pillow is a well-cared-for pillow. That’s why we’re going to devote this week’s blog post to proper pillow procedure: how to clean pillows, particularly how to wash down pillows. And can you wash memory foam pillows?
Choosing the right pillow for your hotel, inn, vacation rental or B&B can present a challenge. You’re catering to all kinds of people, and that means catering to all kinds of sleepers.
What is the best pillow for back sleepers? What about side sleepers? What’s the best pillow for neck pain? There are a lot of questions.
Read on for our guide on how to choose a pillow.
Guests visiting your vacation rental property have different needs and expectations than hotel guests.
They recognize that some of the things they’d enjoy at a hotel – room service, a housekeeper bringing fresh towels every morning – won’t be available.
Still, your guests will expect great service, and the amenities you offer them can mean the difference between someone who stays with you one time and someone who keeps coming back. Here are a few amenities for vacation rental guests to add to your property.
Curtains are a crucial part of hotel décor, and there are special requirements when it comes to window treatments for hotels, inns and B&Bs.
In the world of hospitality, window treatments are about more than just showing off the view. The curtains, drapes, blinds or shades you choose for your establishment can be an important piece of your overall design scheme. Continue reading
Should hotels worry about Airbnb?
Or what about its competitors that allow homeowners to rent out their properties to travelers, such as VRBO and FlipKey?
It all depends on who you ask. Continue reading
It’s time once again to talk about something that no innkeeper wants to discuss, but every innkeeper needs to discuss: bed bugs.
These pests aren’t something you can afford to take lightly, as bed bugs in hotels can severely mar your guests’ experience.
At the same time, it’s important not to treat bed bugs like the boogeyman. Let’s spend some time eradicating some common myths about bed bugs in hotels with the help of National Geographic. Continue reading
Buying outdoor furniture for hotels or restaurants involves a bit of a juggling act.
No, we’re not saying you need to literally juggle a bunch of tables and chairs. This the metaphorical kind of juggling, requiring you to find the right mix of appearance, functionality, and durability.
And if you’re going to be entertaining guests outdoors – whether it’s at a hotel, B&B or vacation rental – you’ll want to make sure your exterior furniture is as comfortable as your indoor collection.
It’s nice to be on a first name basis with a business.
While being addressed as “Mr.” or “Ms.” is a sign of respect, it can also feel like you’re being summoned to the principal’s office.
Your hotel guests likely feel the same way. They enjoy personalized service, whether they’re staying in a hotel or talking to their cable company. Continue reading
“If you ask me to recommend my favourite hotels in Saigon, Santa Barbara and Barcelona,” says Sarah Nicholson of the Australian travel website Escape, “I will rattle off three properties with great beds.”
These were all luxury properties with top-of-the-line amenities, but Nicholson hits on a very important point here: a hotel is only as good as its beds.
Any decent hotel knows that mattresses aren’t forever. They need to be replaced on a consistent basis to offer guests a comfortable stay.
But what do hoteliers do with those old mattresses? A lot of them end up at the dump. According to the Mattress Recycling Council, more than 50,000 mattresses are dropped off at landfills every day. Continue reading