There’s nothing quite like going to bed beneath a set of freshly washed sheets.
It’s a nice feeling when you’re at home, but something guests at your inn, bed and breakfast or vacation rental property will think of as a given. You check into an establishment, you expect to find clean, high quality hotel-style sheets.
But how do you keep those sheets clean and comfortable week after week, guest after guest? In this blog post, we’ll explore the best ways for you to care for bedding at your hotel, inn, bed and breakfast or vacation rental property.
Regular readers of our blog know that we believe there’s one key thing every innkeeper needs to offer their guests: a good night’s rest.
It’s been true as long as there have been inns and it will be true as long as people need a place to sleep.
But that doesn’t mean our industry never changes. Smart innkeepers know that guests’ tastes can change from season to season, year to year. Here are a few hotel industry trends you should keep an eye on in 2019. Continue reading
You’re a busy innkeeper. So busy, in fact, that while the rest of America was braving the crowds on Black Friday, you were at work, immersed in the busiest travel weekend of the year.
Now, with 13 shopping days left until Christmas, you’ve begun to feel the pinch. You need to buy gifts for your loved ones, but you just don’t have the time. Continue reading
We all know Thanksgiving is a busy travel time, but this year’s Thanksgiving might be the busiest ever.
The federal Transportation Security Administration says it expects to screen nearly 3 million people a day in the stretch between November 16 and November 25. That’s to say nothing of all the people who will travel by car this holiday and that can translate to a busy time for your bed and breakfast. It might be a stressful few weeks, but it’s also an ideal time to impress your guests and keep them coming back. Continue reading
There are fewer things more comforting than a blanket.
Charles Schulz didn’t just invent the idea of a security blanket – excuse the pun – out of whole cloth with Linus in the Peanuts cartoons. Children have long turned to blankets to provide a sense of well-being.
And while we may outgrow our need to keep our blankets – or teddy bears or whatever comfort objects we trusted – our need to sleep with a warm, comfortable blanket never goes away. Continue reading
Every vacation rental property is different. That’s part of their charm. You’re catering to people who want something that feels a little more lived-in than a hotel.
But there are some things that most vacation rentals – at least the good ones – have in common, things that make guests feel more at home. Let’s look at some of the things you’ll find at a successful vacation rental property. Continue reading
You’re fresh from the shower and not ready to get dressed again. At moments like this, there’s nothing quite like the feeling of slipping into a warm, fluffy bathrobe.
Your guests feel the same way, which is why bathrobes have long been a crucial part of good hotel service. But like anything in your establishment that provides guests with comfort, robes require proper care. In this blog post, we’ll look at some of the essentials of care for bathrobes. Continue reading
The pillow is the cornerstone of the most important thing you can offer guests: A good night’s sleep. According to a survey by the National Sleep Foundation, 91 percent of all participants listed a pillow as the most important part of getting a proper night’s rest.
And a comfortable pillow is a well-cared-for pillow. That’s why we’re going to devote this week’s blog post to proper pillow procedure: how to clean pillows, particularly how to wash down pillows. And can you wash memory foam pillows?
Buying outdoor furniture for hotels or restaurants involves a bit of a juggling act.
No, we’re not saying you need to literally juggle a bunch of tables and chairs. This the metaphorical kind of juggling, requiring you to find the right mix of appearance, functionality, and durability.
And if you’re going to be entertaining guests outdoors – whether it’s at a hotel, B&B or vacation rental – you’ll want to make sure your exterior furniture is as comfortable as your indoor collection.
It’s nice to be on a first name basis with a business.
While being addressed as “Mr.” or “Ms.” is a sign of respect, it can also feel like you’re being summoned to the principal’s office.
Your hotel guests likely feel the same way. They enjoy personalized service, whether they’re staying in a hotel or talking to their cable company. Continue reading