Your hotel might have a James Beard Award-winning chef working in its kitchen.
Guests might be able to look out on a gorgeous view that lets them see for miles.
You might employ the most responsive housekeepers and the city’s most knowledgeable concierge.
But none of that will matter if your guests spend the night on a lackluster mattress. Continue reading
We’re tempted to answer the question posed by the title of this article with a short, snarky response: “Comfortable ones.”
But that wouldn’t help our customers very much.
There’s nothing quite like going to bed beneath a set of freshly washed sheets.
It’s a nice feeling when you’re at home, but something guests at your inn, bed and breakfast or vacation rental property will think of as a given. You check into an establishment, you expect to find clean, high quality hotel-style sheets.
But how do you keep those sheets clean and comfortable week after week, guest after guest? In this blog post, we’ll explore the best ways for you to care for bedding at your hotel, inn, bed and breakfast or vacation rental property.
If you visit Farmington, New Mexico, you can stay at Kokopelli’s Cave Bed and Breakfast, with rooms that are 70 feet underground.
The Red Caboose Getaway in Sequim, Washington lets you stay in one of six unique luxury train cars and experience the magic of an old-fashioned railway journey.
And at the Out ‘n’ About Treehouse Treesort in Oregon, guests live like the Swiss Family Robinson, in rooms built in treetops towering above the earth. Continue reading
Regular readers of our blog know that we believe there’s one key thing every innkeeper needs to offer their guests: a good night’s rest.
It’s been true as long as there have been inns and it will be true as long as people need a place to sleep.
But that doesn’t mean our industry never changes. Smart innkeepers know that guests’ tastes can change from season to season, year to year. Here are a few hotel industry trends you should keep an eye on in 2019. Continue reading
It’s a new year. 2018 has given way to 2019 and people are making resolutions. Stop smoking, lose weight, hit the gym every day.
As for you, you’re thinking about changing careers. You feel drained every day when you get home from work, and long for the day when you enjoyed your job.
A pillow has a simple, yet critical, job: to keep your neck and head aligned when you sleep.
But finding the right pillow isn’t always as simple, especially when you’re not shopping for yourself, but for hundreds upon hundreds of potential guests.
Not every pillow type is right for your preferred sleep position, and different pillow fills and sizes have various benefits. Continue reading
You’re a busy innkeeper. So busy, in fact, that while the rest of America was braving the crowds on Black Friday, you were at work, immersed in the busiest travel weekend of the year.
Now, with 13 shopping days left until Christmas, you’ve begun to feel the pinch. You need to buy gifts for your loved ones, but you just don’t have the time. Continue reading
We all know Thanksgiving is a busy travel time, but this year’s Thanksgiving might be the busiest ever.
The federal Transportation Security Administration says it expects to screen nearly 3 million people a day in the stretch between November 16 and November 25. That’s to say nothing of all the people who will travel by car this holiday and that can translate to a busy time for your bed and breakfast. It might be a stressful few weeks, but it’s also an ideal time to impress your guests and keep them coming back. Continue reading
How much time do you spend thinking about your tablecloths?
The answer might depend on who you are. The homeowner who only gets out the tablecloths for Thanksgiving and Christmas probably gives them a lot less thought than the bed-and-breakfast manager who’s serving three-course dinners every night.
Still, nearly every American home will use a tablecloth at least once a year, and a lot of people have questions about the right way to use them. Here are the top 10 tablecloth questions asked online. Continue reading